Shipping policy
🚚 Shipping Policy
We are committed to delivering your order safely, securely, and in a timely manner. Each item is carefully packed to ensure it arrives in perfect condition.
📦 Processing Time
All orders are processed within 1–15 business days. (95% of ordered shipped within 24 hours) Handmade or specially prepared items may require additional processing time, which will be clearly indicated on the product page if applicable.
🚚 Shipping Time
Estimated delivery times after dispatch:
2-4 weeks
Delivery times may vary depending on location, customs, and courier services.
✝️ Packaging
All items are securely packaged with care, especially delicate religious and bronze items such as incense burners and liturgical tools, to ensure safe delivery.
📍 Tracking Information
Once your order has been shipped, you will receive a tracking number (if available) so you can follow your shipment at any time.
⚠️ Customs & Import Taxes
For international orders, customers are responsible for any customs fees, taxes, or import duties that may apply according to their country’s regulations.
💬 Delays
While we do our best to ensure fast delivery, delays may occasionally occur due to postal services, holidays, or customs processing.
📧 Contact
If you have any questions about your order or shipping, please contact us and we will be happy to assist you.